MONTREAL — Quebecor Inc. is cautiously resuming deployment of its new Helix home entertainment platform, following a pause attributable to the recent pandemic crisis, executives said Thursday.
“We have focused our installation activities on connecting new customers and prioritizing repairs to (legacy video and internet) platform,” said Jean-Francois Pruneau, president and chief executive of Quebecor’s Videotron telecommunications arm.
“We recently resumed migration to Helix and we continue to see sustained interest for (it), especially considering its improved home entertainment experience, better WiFi coverage and a high self-install ratio.”
Over the quarter, Videotron added 9,000 broadband customers, he said, but has decided against introducing price increases this year due to competition from internet resellers.
Earlier, Quebecor Inc. reported a $131.6-million profit for the first quarter and a 2.7 per cent increase in revenue compared with the same time last year.
The telecommunications and media company, which also owns the TVA television network, said Thursday its wireless and internet services successfully absorbed a substantial increase in traffic since the crisis began.